Help & FAQ

Questions, comments, boob jokes?

Drop us an email connect@wearecomplexcreatures.com

CONTACT

PRODUCTS

Are your products safe for me?

Yes! All of our ingredients are always 100% clean, non-GMO, paraben, sulfate, and synthetic fragrance free. We source ingredients that are wild-crafted or produced with organic farming practices or certified organic.

I’m undergoing treatment for breast cancer. Are your products safe for me?

Our High Vibe Healing Balm was formulated specifically for delicate skin undergoing radiation treatment and recovering from surgery. All of our products are formulated in partnership with and reviewed by our Chief Medical Advisor and Integrative Oncologist, herbalist, and independent third-party clean beauty consultant. *You should always check with your team of doctors if you’re in active treatment because every body and breast cancer is different.

I’ve recently had breast surgery. Is it safe to use your products?

Yes. As long as the wounds are closed. We recommend regular gentle massage to reduce and soften scars.

Do your products contain endocrine-disruptors?

No. We have worked very carefully to create safe and effective products for breast health.

Are your products cruelty-free and vegan?

Yes. And we only test products on our human boobs.

Where are your products made?

Our products are made in the USA using ingredients ethically sourced from around the world.

Is your packaging sustainable?

Our boxes are made from sugarcane, which is 100% biodegradable and compostable. We use glass jars which are reusable or recyclable. We’re working on finding a sustainable solution for our jar lids and pipettes. Stay tuned.

SHIPPING & RETURNS

Where do you ship?

We currently ship our products to customers in the U.S, including Alaska and Hawaii. We do not currently ship internationally, but we're working hard to make sure that boobs living outside of the U.S can enjoy our products soon.

What are my shipping options?

We currently ship Priority with USPS. If you’re looking to expedite your order, please email us connect@wearecomplexcreatures.com. We currently offer free standard shipping on all orders over $100.

When will my package arrive?

We’re a little company and do our best to ship your package within 24-48 hours. (We love instant gratification, too.) Shipping generally takes 2-3 business days, global warming and COVID-19 aside. You can track your package using the tracking information emailed to you.

What forms of payment do you accept?

All major credit cards, ShopPay

Do you offer gift cards?

Not yet but we’re working on it. But in the meantime, you can send a gift and leave a personalized note in the comment section at checkout. Or email us connect@wearecomplexcreatures.com and we’ll sort it out.